RCS Messaging ROI: Why RCS Beats SMS, Email & WhatsApp in 2025
The Real ROI of RCS Messaging: Beat SMS, Email & WhatsApp in 2025 | Troika Tech
- TL;DR:
RCS outperforms SMS, WhatsApp, and email. Troika Tech clients see 5x more customer actions using RCS. - Introduction:
- Most businesses waste money on outdated communication tools
- Email: Low open rate
- SMS: No branding
- WhatsApp: Privacy and compliance limitations
- RCS combines the best of all
| Channel | Open Rate | CTR | Conversion | Branding | Verified ID | AI Integration |
|---|---|---|---|---|---|---|
| 20% | 2% | 1% | ❌ | ❌ | Limited | |
| SMS | 90% | 4% | 2% | ❌ | ❌ | ❌ |
| 80% | 10% | 4% | ✅ | ✅ | Partial | |
| RCS | 95% | 18% | 7–12% | ✅ | ✅ | ✅ (with Troika) |
- Troika Tech’s RCS Campaign Results:
- E-commerce brand: 8X ROI
- Real estate: 3X conversion over SMS
- Political campaign: 25% more engagement than WhatsApp
- Why Troika Tech’s RCS Wins:
- Deep AI personalization
- Real-time response triggers
- CRM integrations
- 24×7 delivery monitoring
- No app installation needed
- Testimonials (Sample):
“We got more leads in 1 week with RCS than 3 months of email campaigns.” – Retail Client
“Troika Tech’s RCS campaign doubled our bookings in 10 days.” – Healthcare Client- Final Thoughts:
The ROI numbers don’t lie. If your marketing doesn’t include RCS, you’re leaving money on the table.
What is RCS Messaging & Why Businesses in India Must Switch in 2025
RCS Messaging in India: Why It’s the Future of Business Communication | Troika Tech
1 . TL;DR:
SMS is outdated. RCS is here to transform how businesses communicate — with branding, interactivity, and secure messaging. Troika Tech brings India’s most advanced RCS solutions in 2025.
2 . Introduction:
- Traditional SMS lacks branding and interactivity
- WhatsApp is private, but not scalable for all
- Google’s RCS is the next evolution — and Troika Tech is bringing it to Indian businesses
3 . What is RCS Messaging?
- Rich Communication Services (RCS) = upgraded SMS
- Interactive buttons, carousels, read receipts, verified sender badge
- Seamless for Android users, built into native messaging app
4 . Why RCS is Better Than SMS and WhatsApp:
- ✅ Branded messages
- ✅ Secure and verified sender ID
- ✅ Analytics and delivery tracking
- ✅ Built-in CTA buttons (Book Now, Call, Buy)
- ✅ Interactive image and video support
5 . Troika Tech’s RCS Offering:
- AI-powered message flows
- RCS campaign design and delivery
- Integration with CRMs and chatbots
- Real-time analytics dashboard
- 9% delivery uptime
6 . Industries That Benefit Most:
- 🏥 Healthcare: Appointment confirmations
- 🛍 Retail: Product launches & coupons
- 🚗 Automotive: Test drive scheduling
- 📦 Logistics: Live package tracking
- 🎓 Education: Admission updates
7 . Quotes to Use:
“SMS was the past. RCS is the future of meaningful, measurable customer communication.” – Godwin Pinto, Founder, Troika Tech
“Businesses that ignore RCS in 2025 are repeating the mistakes of ignoring email marketing in 2005.”
8 . Final Thoughts:
The future of messaging is already built into your phone. The only thing missing? A partner like Troika Tech to make it work for your business.
#RCSMessaging #TroikaTech #SMSAlternative #BusinessMessagingIndia #RCS2025
